Returns and Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a 45-day return policy on all products. If your first pair of SAXX doesn't fit or feel right, our Comfort Guarantee ensures a full refund or exchange within the eligible window.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to return and download your prepaid shipping label provided by our system.

3

Pack Your Items

Securely pack the products in their original packaging and attach the prepaid label to the outside of the box.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing